Last Updated: 03/03/2025
Built On Struggles ("Company," "we," "our," or "us") is committed to complying with the Telephone Consumer Protection Act (TCPA). This notice outlines our policies regarding the collection and use of telephone numbers for marketing, transactional, and customer service purposes.
1. Consent for Communications
By providing your phone number to Built On Struggles, you consent to receive:
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Transactional Messages: Order confirmations, shipping updates, and customer support messages.
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Marketing Messages: Promotional offers, sales alerts, and product updates via SMS or autodialed calls (only with prior express written consent).
You may withdraw consent at any time by replying STOP to any SMS message or by contacting us at [Insert Contact Email].
2. Opt-Out & Revocation of Consent
You can opt out of receiving:
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Marketing SMS messages by replying STOP to any message.
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Marketing calls by requesting to be placed on our internal Do Not Call (DNC) list.
Opting out does not affect transactional communications necessary for order processing and customer service.
3. Restrictions & Compliance
We comply with TCPA regulations by:
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Not using auto-dialers or pre-recorded messages without proper consent.
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Providing clear opt-in and opt-out options for SMS and voice communications.
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Honoring Do Not Call (DNC) requests promptly.
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Only sending messages during appropriate hours (not before 8 AM or after 9 PM local time).
4. Data Security & Privacy
Your phone number is stored securely and is not sold or shared with third parties except as required for service fulfillment (e.g., delivery notifications from carriers).
5. Contact Us
For questions regarding our TCPA compliance or to exercise your rights, contact us at:
Email: BuiltOnStruggles@gmail.com
Address: 2045 MT. Zion RD #158, Morrow, GA, 30260
If you believe we have violated TCPA regulations, you may file a complaint with the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC).